Support Engineer

Answer the phone, fix the problem and write down what you learned.

Team

Team

Support

Location

Location

Columbus, OH

Type

Type

Full time

Salary

Salary

$110,000 to $130,000

Answer the phone, fix the problem and write down what you learned.

We are a team of 38 in Columbus and across the US. Everyone who writes code also takes a turn on call, and everyone on call can reach the person who built the thing that broke.

What you will do

  • Work on real production systems from your first week

  • Write down how things work, so the next person does not have to ask

  • Take a turn on call, one week in six, paid at $600 a week

What we offer

  • Salary in the posted range, equity and a 401(k) match of 4%

  • Health, dental and vision covered at 100% for you and 80% for family

  • Four weeks of paid time off and the week between Christmas and New Year

To apply, email careers@aldridge.run with the role in the subject line and a few lines about something you have run in production.

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